Privacy Policy

1. Introduction

Moan Bot ("we", "us", or "our") operates the Moan Bot Discord Bot and related services, including its website and Premium subscription offerings. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

2. Information Collection and Use

We collect certain information when you use Moan Bot to improve user experience and service functionality. This information may include:

• Server Information: Server IDs where Moan Bot is used
• User Information: User IDs for moderation and command functionality
• Guild Data: Basic guild information needed for bot operations
• Usage Data: Anonymous usage statistics for improving the bot
• Payment Information: If you purchase Premium, we may collect cryptocurrency transaction IDs and payment confirmation data to verify and activate your purchase. We do not store wallet addresses or other sensitive financial information beyond what is necessary to confirm your transaction.

3. Data We Do NOT Collect

We do NOT intentionally collect or store:

• Personal identification information (real names, email addresses, etc.)
• Private messages or conversation content
• Detailed user profiles beyond what's necessary for bot functionality
• Cryptocurrency wallet addresses, private keys, or any sensitive financial credentials

4. Use of Data

Moan Bot uses the collected data for various purposes:

• To provide and maintain our services
• To process and verify Premium purchases and payments
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information so we can improve our services
• To monitor the usage of our services
• To detect and prevent fraud, abuse, and unauthorized Premium access

5. Third-Party Payment Processors

We use third-party cryptocurrency payment processors to handle Premium purchase transactions. These processors may collect and store transaction information in accordance with their own privacy policies. We encourage you to review the privacy policies of any payment processor you interact with. We are not responsible for the privacy practices of these third parties.

6. Data Retention

Moan Bot will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal Payment-related records (such as transaction IDs) may be retained indefinitely for verification, accounting, legal, and fraud-prevention purposes.

7. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. Continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.

9. Discord Data

Moan Bot operates under Discord's Terms of Service. Any data we collect is used in accordance with Discord's guidelines. For more information about how Discord handles your data, please refer to Discord's Privacy Policy.

10. Your Rights

You have the right to:

• Request access to your personal data
• Correct or delete your personal data
• Opt-out of certain data collection (by removing the bot from your server)
• Request that we cease processing your data
• Request information about what data we hold about you, including Premium subscription records

To exercise these rights, please contact us via our support server. Please note that deleting your data may result in the loss of Premium features and we are unable to issue refunds in such cases.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our Discord support server.